Draft: to be reviewed by a lawyer before launch.

Delivery & Service Activation

Version 2026-10-20.1 · last updated 2026-10-20

A 100% digital service

Era is a software service sold as a monthly subscription (an AI phone receptionist). We do not sell or ship any physical goods: there is no parcel, transport, post or courier, so there are no shipping costs.

How it is activated

Once the payment is confirmed, your business account is activated electronically, immediately and with no delivery. We connect your phone number to Era and notify you in the panel and by email when the service is ready for calls.

What you receive

Access to your business panel, to Era answering your calls, and to notifications about orders, bookings and messages. You receive the invoice and payment confirmation by email.

Activation problems

If the service is not activated after payment, write to us via the Contact page and we will fix it; for refunds see the Refund & Cancellation Policy.